Customer Testimonials
Real Reviews. Real Comfort. Real Independence.
At Key Way Medical, we’ve helped families across the U.S. bring comfort, safety, and independence home. Our mission is to design premium medical and mobility solutions that empower individuals to live life on their own terms — comfortably and with dignity. From ReNuCare® Standing Beds and lightweight wheelchairs to pressure-relief mattresses and mobility scooters, every product is crafted with innovation, care, and compassion. With over 100 verified 5-star reviews, our customers’ experiences speak for themselves.
Why Families Trust Key Way Medical
At Key Way Medical, we don’t just deliver premium products — we deliver peace of mind. Our white-glove delivery and setup ensure every detail is handled with care, so your transition into greater comfort and independence is effortless. The ReNuCare® Standing Bed and our mobility lineup combine medical-grade safety and performance with home-friendly design, so you never have to choose between function and style. Backed by U.S.-based specialists, you’ll always have expert support through product selection, setup, and ongoing care — ensuring your experience remains seamless long after delivery.
Trusted by 100+
Customers
Across the country, families, caregivers, and healthcare professionals continue to choose Key Way Medical because our products make daily care easier, safer, and more dignified. Caregivers appreciate how the ReNuCare® Standing Bed reduces physical strain and enables safe transfers. Nurses and therapists trust our medical-grade engineering for patient recovery and mobility. Every ReNuCare® product — from standing beds to wheelchairs — is built on the same foundation of comfort, reliability, and thoughtful innovation. Supported by white-glove delivery, U.S.-based service, and a genuine commitment to compassionate care, Key Way Medical continues to earn the trust of families nationwide. Join hundreds of families who’ve made the switch to ReNuCare®.
See What Our Customers Are Saying
Experience real stories from families and caregivers who’ve found renewed confidence, safety, and comfort at home with Key Way Medical. Watch how our products — from the ReNuCare® Standing Bed to the JoyRide Lightweight Electric Wheelchair — are transforming lives every day.
Each story highlights what makes Key Way Medical a trusted name among families and professionals alike — compassionate service, reliable equipment, and a genuine commitment to improving quality of life.
Frequently Asked Questions
Does Key Way Medical Accept Medicare or Insurance?
At this time, Key Way Medical does not accept Medicare, Medicaid, or private insurance as forms of payment. However, many customers may still qualify for reimbursement after purchase depending on their insurance plan. We recommend contacting your insurance provider directly to ask about “Durable Medical Equipment (DME) reimbursement” and to obtain the appropriate claim form. Once you’ve completed your order, we will gladly provide a detailed invoice and any necessary documentation to help you file your claim.
Are these reviews verified?
Yes — every review featured on our website is collected and verified through Google Business Reviews and WiserReview, an independent review verification platform. This ensures that all feedback is genuine and submitted by verified customers who have purchased and used Key Way Medical products. You can trust that every testimonial reflects a real customer’s experience.
Do you offer white-glove delivery and setup?
Absolutely. We provide professional white-glove delivery and setup across the nation. Our trained specialists ensure your product is safely delivered, assembled, and tested before we leave your home. They also walk you through each function, demonstrate operation, and answer any questions so you can start using your equipment with full confidence.
Can I see a demo before purchasing?
Yes — we offer free live virtual demos via Zoom, FaceTime, or Microsoft Teams; and in-person showroom in Walnut, CA. During your demo, one of our product specialists will guide you through the features and benefits of our ReNuCare® Standing Bed, wheelchairs, or mobility scooters, answering any questions you may have about sizing, customization, or delivery. Scheduling a demo is simple and takes only a few minutes online here.
Do you offer financing?
Yes — we offer flexible monthly financing plans for qualified customers. Our financing options are designed to make premium home medical equipment more affordable without compromising on quality or service. You can easily apply at checkout or contact our team for assistance with payment plans, loan terms, and promotional offers that best fit your budget. Learn more about our financing options and funding alternatives here.
What’s covered under warranty?
All Key Way Medical products come with a standard manufacturer’s warranty that covers defects in materials and workmanship. In addition, we offer optional extended protection plans with our partner SureBright for customers who want added peace of mind. If you ever experience an issue, our customer care team is available to troubleshoot, coordinate repairs, or provide replacement components. We stand behind every product we sell because your comfort and satisfaction are our top priorities.
