Last updated: September 23, 2024

Who We Are

At Key Way Medical, Inc. (“we”, “us”, “our”), we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase through https://www.keywaymedical.com/ (the “Site”).

What Information Do We Collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

When ordering or registering on our site, you may be asked to enter details such as your name, e-mail address, mailing address, phone number, and credit card information. You may, however, visit our site anonymously.

What Do We Use Your Information For?

The information we collect from you may be used in one of the following ways:

  • To personalize your experience: Your information helps us to better respond to your individual needs.
  • To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey, or other site feature.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider’s database. This information is only accessible by authorized personnel with special access rights to such systems, and they are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do We Use Cookies?

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow), enabling the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Help us remember and process the items in your shopping cart.
  • Understand and save your preferences for future visits.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, or the rights, property, or safety of others.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act (CalOPPA) Compliance

We value your privacy, and we have taken necessary precautions to comply with the California Online Privacy Protection Act (CalOPPA). We will not distribute your personal information to outside parties without your consent.

As part of CalOPPA, all users of our site may make any changes to their information at any time by logging into their account and going to the ‘Your Account Details’ page.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website’s Privacy Policy.

Changes to Our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. Changes to the policy will be noted with the “Last Updated” date at the top of this page.

Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us at [email protected]